On Mon, 19 Aug 2013 19:39:16 -0400, Bald Eagle wrote:

> Does that work with POV code?  :D

I wish. :)

For that matter, any code. :)

Jim

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Am 20.08.2013 01:26, schrieb Jim Henderson:

> It was amusing, though, to be escalated to a "senior technician", whose
> instructions (after reviewing everything we'd already done) were to *hit
> it with a hammer*.  This was what I spent about 20 minutes on hold for.

Never underestimate the power of good, solid percussive maintenance :-)

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On 20/08/2013 12:26 AM, Jim Henderson wrote:
> It was amusing, though, to be escalated to a "senior technician", whose
> instructions (after reviewing everything we'd already done) were to *hit
> it with a hammer*.  This was what I spent about 20 minutes on hold for.

He is a senior technician because he knows *where* to hit it it with a 
hammer.

-- 
Regards
     Stephen

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On 20/08/2013 06:52 AM, Stephen wrote:
> He is a senior technician because he knows *where* to hit it it with a
> hammer.

This.

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>> He is a senior technician because he knows *where* to hit it it with a
>> hammer.
>
> This.

And, crucially, how many times.

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On Tue, 20 Aug 2013 02:21:15 +0200, clipka wrote:

> Am 20.08.2013 01:26, schrieb Jim Henderson:
> 
>> It was amusing, though, to be escalated to a "senior technician", whose
>> instructions (after reviewing everything we'd already done) were to
>> *hit it with a hammer*.  This was what I spent about 20 minutes on hold
>> for.
> 
> Never underestimate the power of good, solid percussive maintenance :-)

Indeed - and they're sending me replacement parts for the faulty solenoid 
at no cost (not bad considering it's a 10-year-old safe).

Jim

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On Tue, 20 Aug 2013 06:52:06 +0100, Stephen wrote:

> On 20/08/2013 12:26 AM, Jim Henderson wrote:
>> It was amusing, though, to be escalated to a "senior technician", whose
>> instructions (after reviewing everything we'd already done) were to
>> *hit it with a hammer*.  This was what I spent about 20 minutes on hold
>> for.
> 
> He is a senior technician because he knows *where* to hit it it with a
> hammer.

She, actually. ;)

But yeah, that does seem to be the case.  I had read descriptions of this 
procedure online, but they didn't mention where to whack it.

Jim

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On Tue, 20 Aug 2013 09:59:32 +0100, scott wrote:

>>> He is a senior technician because he knows *where* to hit it it with a
>>> hammer.
>>
>> This.
> 
> And, crucially, how many times.

Well, the second time was the charm - the first time wasn't enough, 
apparently. :)

Jim

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On 20/08/2013 6:24 PM, Jim Henderson wrote:
> On Tue, 20 Aug 2013 06:52:06 +0100, Stephen wrote:
>
>>
>> He is a senior technician because he knows *where* to hit it it with a
>> hammer.
>
> She, actually. ;)
>

Worth the 20 minute wait, then. :-)

> But yeah, that does seem to be the case.  I had read descriptions of this
> procedure online, but they didn't mention where to whack it.
>

It is often, not what you know but how you apply the knowledge that 
counts. Now you are one of the elite, oh master. ;-)


-- 
Regards
     Stephen

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On Tue, 20 Aug 2013 20:37:10 +0100, Stephen wrote:

> On 20/08/2013 6:24 PM, Jim Henderson wrote:
>> On Tue, 20 Aug 2013 06:52:06 +0100, Stephen wrote:
>>
>>
>>> He is a senior technician because he knows *where* to hit it it with a
>>> hammer.
>>
>> She, actually. ;)
>>
>>
> Worth the 20 minute wait, then. :-)

Hmmm......no, probably not. :)

>> But yeah, that does seem to be the case.  I had read descriptions of
>> this procedure online, but they didn't mention where to whack it.
>>
>>
> It is often, not what you know but how you apply the knowledge that
> counts. Now you are one of the elite, oh master. ;-)

I suppose it might vary depending on the model. :)

Jim

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