>> No, I meant... an actual reply from Dell. :-P
>>
> Hang onto that optimism


not like I'd expect them to, you know, *care* or anything...

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On 8/25/2011 3:46, Invisible wrote:
>>> No, I meant... an actual reply from Dell. :-P
>>>
>> Hang onto that optimism
>
> Yeah, well, I'm only offering to buy £1,000 of hardware from them.
 It's not
> like I'd expect them to, you know, *care* or anything...

To be fair, that's not really a lot of money.

-- 
Darren New, San Diego CA, USA (PST)
   How come I never get only one kudo?

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On 26/08/2011 01:27 AM, Darren New wrote:
> On 8/25/2011 3:46, Invisible wrote:
>>>> No, I meant... an actual reply from Dell. :-P
>>>>
>>> Hang onto that optimism
>>
>> Yeah, well, I'm only offering to buy £1,000 of hardware from them.
>> It's not
>> like I'd expect them to, you know, *care* or anything...
>
> To be fair, that's not really a lot of money.

It's more than a months' wages for me...

But yeah, I get the feeling that since we don't order multi-million 
dollars worth of hardware every other week, Dell just doesn't give a 
damn about us. (Remind me... WHY are we still using these losers?)

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On 08/26/2011 04:56 AM, Invisible wrote:
> On 26/08/2011 01:27 AM, Darren New wrote:
>> On 8/25/2011 3:46, Invisible wrote:
>>>>> No, I meant... an actual reply from Dell. :-P
>>>>>
>>>> Hang onto that optimism
>>>
>>> Yeah, well, I'm only offering to buy £1,000 of hardware from them.
>>> It's not
>>> like I'd expect them to, you know, *care* or anything...
>>
>> To be fair, that's not really a lot of money.
>
> It's more than a months' wages for me...
>
> But yeah, I get the feeling that since we don't order multi-million
> dollars worth of hardware every other week, Dell just doesn't give a
> damn about us. (Remind me... WHY are we still using these losers?)

Have you considered checking out some of the HP deals that are starting 
to surface? I'm seriously considering a tablet.

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>> But yeah, I get the feeling that since we don't order multi-million
>> dollars worth of hardware every other week, Dell just doesn't give a
>> damn about us. (Remind me... WHY are we still using these losers?)
>
> Have you considered checking out some of the HP deals that are starting
> to surface? I'm seriously considering a tablet.

Yeah, the IT department was saying something about HP shutting down its 
computer department or something, so they've got some good deals going.

Of course, I don't get to make supplier decisions. It's just my job to 
order the stuff. (Since Dell US is apparently incapable of telling Dell 
UK to supply things...)

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On 26/08/2011 9:08 AM, Jim Holsenback wrote:
> Have you considered checking out some of the HP deals that are starting
> to surface? I'm seriously considering a tablet.

There are rumours that it has sold out in the UK

http://www.bbc.co.uk/news/technology-14633434


-- 
Regards
     Stephen

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>> No, I meant... an actual reply from Dell. :-P
>>
> Hang onto that optimism

Well holy hell...

I forget exactly when I told them I wanted to proceed with the order. To 
date, I haven't received an order confirmation or a delivery estimate or 
any information at all. I presumed they just didn't get my email. And 
today... the product I ordered arrived. And I still haven't seen an 
invoice yet. WTF?

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>>> No, I meant... an actual reply from Dell. :-P
>>>
>> Hang onto that optimism
>
> Well holy hell...
>
> I forget exactly when I told them I wanted to proceed with the order. To
> date, I haven't received an order confirmation or a delivery estimate or
> any information at all. I presumed they just didn't get my email. And
> today... the product I ordered arrived. And I still haven't seen an
> invoice yet. WTF?

Didn't Dell's entire business model revolve around making orders online, 
or did I dream that bit?

If so, why are you wasting your time interacting with a human being?

-- 
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/*   gmail.com     */}camera{orthographic location<6,1.25,-6>look_at a }

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On 31/08/2011 02:42 AM, Francois Labreque wrote:

> Didn't Dell's entire business model revolve around making orders online,
> or did I dream that bit?

I have no idea. I don't follow things like business models closely.

> If so, why are you wasting your time interacting with a human being?

I haven't yet discovered a way to order online without credit card 
details. (Whereas if I order from a human, they send an invoice to our 
finance department. You know, like real commercial interactions usually 
work...)

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> On 31/08/2011 02:42 AM, Francois Labreque wrote:
>
>> Didn't Dell's entire business model revolve around making orders online,
>> or did I dream that bit?
>
> I have no idea. I don't follow things like business models closely.
>
>> If so, why are you wasting your time interacting with a human being?
>
> I haven't yet discovered a way to order online without credit card
> details. (Whereas if I order from a human, they send an invoice to our
> finance department. You know, like real commercial interactions usually
> work...)

There are things such as corporate credit cards, and many companies also 
have online ordering systems where you can order stuff and then let 
their finance people talk to your finance people.  This usually requires 
predefined arrangements, secured logins, etc...  You don't just go to 
www.dell.co.uk and order 2 dozen rack-mounted servers.

-- 
/*Francois Labreque*/#local a=x+y;#local b=x+a;#local c=a+b;#macro P(F//
/*    flabreque    */L)polygon{5,F,F+z,L+z,L,F pigment{rgb 9}}#end union
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/*   gmail.com     */}camera{orthographic location<6,1.25,-6>look_at a }

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