> On 31/08/2011 02:42 AM, Francois Labreque wrote:
>
>> Didn't Dell's entire business model revolve around making orders online,
>> or did I dream that bit?
>
> I have no idea. I don't follow things like business models closely.
>
>> If so, why are you wasting your time interacting with a human being?
>
> I haven't yet discovered a way to order online without credit card
> details. (Whereas if I order from a human, they send an invoice to our
> finance department. You know, like real commercial interactions usually
> work...)

There are things such as corporate credit cards, and many companies also 
have online ordering systems where you can order stuff and then let 
their finance people talk to your finance people.  This usually requires 
predefined arrangements, secured logins, etc...  You don't just go to 
www.dell.co.uk and order 2 dozen rack-mounted servers.

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