On 31/08/2011 02:42 AM, Francois Labreque wrote:

> Didn't Dell's entire business model revolve around making orders online,
> or did I dream that bit?

I have no idea. I don't follow things like business models closely.

> If so, why are you wasting your time interacting with a human being?

I haven't yet discovered a way to order online without credit card 
details. (Whereas if I order from a human, they send an invoice to our 
finance department. You know, like real commercial interactions usually 
work...)

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