>> This is presumably why all Dell products are 7x the price of any other
>> supplier. Which would be great, if their service contract was worth its
>> weight in paper clips. But it isn't.
>
> My experience has differed.
>
> That said, I have heard that there are *huge* disparities in how Dell
> deals with US customers vs. customers outside the US - so your issues
> aren't unique to the best of my knowledge.

Well, apparently everyone in our IT department is disappointed with the 
service from Dell - so much so that apparently we're looking at other 
supplier options.

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On Fri, 08 Apr 2011 08:50:20 +0100, Invisible wrote:

>>> This is presumably why all Dell products are 7x the price of any other
>>> supplier. Which would be great, if their service contract was worth
>>> its weight in paper clips. But it isn't.
>>
>> My experience has differed.
>>
>> That said, I have heard that there are *huge* disparities in how Dell
>> deals with US customers vs. customers outside the US - so your issues
>> aren't unique to the best of my knowledge.
> 
> Well, apparently everyone in our IT department is disappointed with the
> service from Dell - so much so that apparently we're looking at other
> supplier options.

That's a reasonable next step. :)

Jim

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Darren New <dne### [at] sanrrcom> wrote:
> I have found that is just plain how it works in video. I'm not sure why. I
> haven't been able to find a capture card that will process HD coming off a
> TV cable, in spite of every TV having this capability. The few capture cards
> that *seem* to have this capability require you to use their custom playback
> software that only runs on the same machine where you have the card plugged
> in, which kind of defeats the purpose of capturing the stuff in the first place.

Have a look at the Technisat Cablestar HD2 and DVBviewer
I've used the Technisat Skystar 2 for about 9 years now in combination with the
DVBviewer ant it makes for a very nice and well working PVR. You can also
separate the recording and the vieweing part by using the recording service
beta.

I've had to retire my Skystar recently because the reception had turned bad, I
suppose the HF-filters in the tuner have given out.

Regards
Aydan

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