On Fri, 08 Apr 2011 08:50:20 +0100, Invisible wrote:

>>> This is presumably why all Dell products are 7x the price of any other
>>> supplier. Which would be great, if their service contract was worth
>>> its weight in paper clips. But it isn't.
>>
>> My experience has differed.
>>
>> That said, I have heard that there are *huge* disparities in how Dell
>> deals with US customers vs. customers outside the US - so your issues
>> aren't unique to the best of my knowledge.
> 
> Well, apparently everyone in our IT department is disappointed with the
> service from Dell - so much so that apparently we're looking at other
> supplier options.

That's a reasonable next step. :)

Jim

Post a reply to this message