On 19-6-2014 15:27, scott wrote:
> - Reinstall your wireless hardware driver (find it in device manager,
> right click on it and choose "uninstall" then restart the machine). That
> should make it reinstall the drivers and then create a new connection
> from scratch.

I assume you mean this (see image) in Win7?

Thomas

Post a reply to this message

Attachments:
Download 'wireless lan card properties_drivers.jpg' (73 KB)

Preview of image 'wireless lan card properties_drivers.jpg'

>> - Reinstall your wireless hardware driver (find it in device manager,
>> right click on it and choose "uninstall" then restart the machine). That
>> should make it reinstall the drivers and then create a new connection
>> from scratch.
>
> I assume you mean this (see image) in Win7?

Yep - I'd just hit uninstall and then restart the machine, it should 
then find the "new" hardware and install the driver for it when it 
restarts. Make sure you have a copy of the driver handy just in case 
Windows has lost it... (maybe a good opportunity to check you have the 
latest one anyway).

Post a reply to this message

On 19-6-2014 16:51, scott wrote:
> Yep - I'd just hit uninstall and then restart the machine, it should
> then find the "new" hardware and install the driver for it when it
> restarts. Make sure you have a copy of the driver handy just in case
> Windows has lost it... (maybe a good opportunity to check you have the
> latest one anyway).
>
Right.

I checked the drivers and they are up to date.

I did something else then (had found that on the web): in the 'Device 
Manager' I (1) /uninstalled/ the wireless LAN, then (2) from 'Action' I 
did 'Scan for hardware changes'.

Worked but unfortunately, that did not solve the issue.

I am going further tomorrow...

Thomas

Post a reply to this message

> On 19-6-2014 15:27, scott wrote:
>> Has this setup (modem, wireless card, PC, software) ever worked
>> correctly, or did it just suddenly stop working one day?
>
> Yes, it did work perfectly for several years but gives trouble since a
> router's reset.
>

Maybe your neighbor put MAC address filters to make you stop from 
stealing his bandwidth!  ;)

Seriously though, check your router's encryption settings (Did the WPA 
key get reset, etc...)


-- 
/*Francois Labreque*/#local a=x+y;#local b=x+a;#local c=a+b;#macro P(F//
/*    flabreque    */L)polygon{5,F,F+z,L+z,L,F pigment{rgb 9}}#end union
/*        @        */{P(0,a)P(a,b)P(b,c)P(2*a,2*b)P(2*b,b+c)P(b+c,<2,3>)
/*   gmail.com     */}camera{orthographic location<6,1.25,-6>look_at a }

Post a reply to this message

> Seriously though, check your router's encryption settings (Did the WPA
> key get reset, etc...)

I assumed Thomas had other devices working ok with the modem via 
wireless, but maybe that was an incorrect assumption (I'm used to having 
half a dozen devices on wireless) - good call.

I once had a modem/router that would not persist settings after a power 
cycle unless you specifically went to the "save changes" page and told 
it to save them. Caught me out.

Post a reply to this message

On 20-6-2014 19:03, Francois Labreque wrote:
> Maybe your neighbor put MAC address filters to make you stop from
> stealing his bandwidth!  ;)

I addressed him sternly and he promised to make amends :-)

>
> Seriously though, check your router's encryption settings (Did the WPA
> key get reset, etc...)

As far as I can tell, That went ok.

Thomas

Post a reply to this message

On 23-6-2014 9:42, scott wrote:
> I assumed Thomas had other devices working ok with the modem via
> wireless, but maybe that was an incorrect assumption (I'm used to having
> half a dozen devices on wireless) - good call.

I only have one device indeed. So, strictly speaking, I not even do need 
wifi, but I like things to work properly of course.

>
> I once had a modem/router that would not persist settings after a power
> cycle unless you specifically went to the "save changes" page and told
> it to save them. Caught me out.

True. I certainly need to 'save' all changes before changing pages on 
the modem/router.

Thomas

Post a reply to this message

>> I assumed Thomas had other devices working ok with the modem via
>> wireless, but maybe that was an incorrect assumption (I'm used to having
>> half a dozen devices on wireless) - good call.
>
> I only have one device indeed.

Ah ok - well if all you did was reset the router and it stopped working, 
then it seems likely there is nothing wrong with your PC at all, and the 
problem is with the router.

You could try logging in to your router (with a cable) and turning off 
all wifi encryption just to see if the PC can connect at all (of course 
turn it back on straight after). While you're in there also have a look 
through to make sure there's nothing else preventing the connection.

I don't know if windows remembers the access point by name or not, but 
you could try changing the SSID of the router to see if that makes 
windows "forget" the old connection and make a new one.

Post a reply to this message

On 23-6-2014 12:55, scott wrote:
> Ah ok - well if all you did was reset the router and it stopped working,
> then it seems likely there is nothing wrong with your PC at all, and the
> problem is with the router.

I seem to remember to have deleted also some wireless networks that 
seemed redundant to me and probably generated in the past... Just kept 
the most 'familiar' one. Can I delete that too, and try to make a brand 
new network? because all changes to the network now just change the 
existing network without connecting.

>
> You could try logging in to your router (with a cable) and turning off
> all wifi encryption just to see if the PC can connect at all (of course
> turn it back on straight after). While you're in there also have a look
> through to make sure there's nothing else preventing the connection.
>

I do not seem to be able to turn off all encryption. It is either TKIP 
or AES or both. However, disabling the Authentication Type (from 
WPA-PSK/WPA2-PSK normally) did not either make a connection possible.

> I don't know if windows remembers the access point by name or not, but
> you could try changing the SSID of the router to see if that makes
> windows "forget" the old connection and make a new one.

No, this does not make any difference.


Running the Maintenance Diagnostics of the modem/router, I get two 
failures: one at "Testing ATM OAM segment ping" and the other at 
"Testing ATM OAM end to end ping".

At the ATM VC section I see nothing strange, and equal to when 
everything worked:
Virtual Circuit: PVC0
Status: activated
VPI: 8
VCI: 48
ATM QoS: UBR
PCR: 0

Thomas

Post a reply to this message

> I seem to remember to have deleted also some wireless networks that
> seemed redundant to me and probably generated in the past... Just kept
> the most 'familiar' one. Can I delete that too, and try to make a brand
> new network? because all changes to the network now just change the
> existing network without connecting.

There's no harm in deleting all the stored wireless networks, the worst 
that will happen is that you need to re-enter the encryption key.

> I do not seem to be able to turn off all encryption. It is either TKIP
> or AES or both. However, disabling the Authentication Type (from
> WPA-PSK/WPA2-PSK normally) did not either make a connection possible.

That's strange - it would really help to get another device (even just a 
smartphone) to try and connect to the router via wifi. That would tell 
you if the problem was with the router or the PC.

Post a reply to this message