scott <sco### [at] scottcom> wrote:
> > What sucks is that, by the time I get a refund, I'll have spent almost 33% more
> > on shipping back damaged products.
>
> Surely the seller pays the return postage if the item was faulty? In the
> UK at least they must by law.

There is no such assurance in the US that I am aware of, besides good Business
Practices.  I found the seller through Amazon, but their guidelines for sellers
don't really go into that except providing labels for international returns.

> Have you tried ebay?

I do not have an ebay account.  I've considered going through NewEgg, but from
reading the reviews, even the positive ones are only positive because of
customer service. It appears that most people will give a five star rating
whether they actually get a functional product or not, so long as customer
service is good.

Regards,
A.D.B.

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