Jim Henderson <nos### [at] nospamcom> wrote:
> That sucks.
>
> I had a similar issue with my Macbook Pro (provided by work).  Apple
> doesn't have accidental coverage, apparently (or if they do, my employer
> doesn't buy it).
>
> $1200 for the service. And even though I live walking distance to an
> Apple store, I had to send it to our corporate office in Denver, who had
> to send it to Apple (otherwise, I'd have had to pay out of pocket and get
> reimbursed, because Apple apparently isn't set up to do POs for that sort
> of work).
>
> I think I was without it for 3 weeks (there was a delay in our office,
> not Apple's fault, AIUI), and basically I ended up with a new laptop - so
> my lid decal was gone (and it was a *really* cool one - so I'm sad about
> that, but I've got a nice replacement for it - just not the same one).
>
> It would've been nice if I could've just taken it to the nearby store,
> though.
>
> Jim
>
> --
> "I learned long ago, never to wrestle with a pig. You get dirty, and
> besides, the pig likes it." - George Bernard Shaw

What sucks is that, by the time I get a refund, I'll have spent almost 33% more
on shipping back damaged products.

So unprofessional.

and then I'll have to order one from DELL, which will cost almost $50.  Though I
might be able to get one through Newegg.

Regards,
A.D.B.

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