On 04/08/2015 09:25 PM, Stephen wrote:
> And here is me thinking that you start with the clients requirements.

On the other hand... was it Ford?... Said something like "If I had 
*asked* people what they wanted, they would have said 'faster horses'."

In my very limited experience, customers generally don't have the 
vaguest clue what they want. (Other than "Everything. Yesterday.") They 
most certainly have no idea what's easily achievable, and what will take 
4 years of R&D. (Required XKCD quote: http://xkcd.com/1425/ )

This, of course, is why you're supposed to *discuss* stuff with the 
customer, rather than just ask them to write it down...

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