On Mon, 03 Aug 2015 09:10:00 +0200, clipka wrote:

> Am 03.08.2015 um 02:50 schrieb Jim Henderson:
>> On Sat, 01 Aug 2015 18:21:26 +0200, clipka wrote:
>>
>>> Support := help with operating the software in conditions not
>>> anticipated during the design.
>>
>> In software these days, design tends to follow implementation - which
>> is backwards.
> 
> No, actually that's where the software industry started. The truth is
> that things have gotten a tad better since then.

Yes, that is where it started, but it's still a poor way to build 
products.

> (Except in the domain of Open Source Software, where development is
> still driven by the developers rather than the users.)

Very much so.

>> That's what leads to a lot of broken UIs.  No design before
>> implementation - the design comes with the implementation, and it
>> follows the implementation rather than having a UX plan before the
>> implementation starts.
> 
> This thread started about Microsoft, didn't it?
> 
> You're certainly looking in the wrong direction there. Just look at
> Office 2010, and the loads of UI analysis and research went into it. Or
> Microsoft's primary programming language and environment, Visual Studio
> and C#, which in my book is as close as anyone has ever gotten to a
> programmer's dream.

I'm talking about interaction design, not design done by developers.

An interesting read - The Inmates are Running the Asylum, by Alan Cooper 
- describes the problem more fully.

Jim
-- 
"I learned long ago, never to wrestle with a pig. You get dirty, and 
besides, the pig likes it." - George Bernard Shaw

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