> What sucks is that, by the time I get a refund, I'll have spent almost 33% more
> on shipping back damaged products.

Surely the seller pays the return postage if the item was faulty? In the 
UK at least they must by law. Also here if you paid for it on a credit 
card, the credit card company will help out, so much so that even just 
mentioning to a seller here that you've spoken to the credit card 
company will often force them to give you the refund.

Have you tried ebay?

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