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On Fri, 20 Mar 2015 09:23:27 +0100, clipka wrote:
> Am 19.03.2015 um 21:45 schrieb Orchid Win7 v1:
>>>> Well, maybe they shouldn't actively dissuade people from filing bugs
>>>> by making it so sodding hard to file a bug? :-P
>>>
>>> It *isn't* hard. I've filed many bugs over the years, and it isn't
>>> the oh-so-difficult process you seem to think it is -
>>
>> The account setup process seemed tortuously difficult to me. I spent a
>> full two weeks trying to work around the problem before I finally gave
>> up and tried to file a ticket.
>
> Maybe rather than calling it "tortuously difficult", a better
> terminology would be to say that it scares people off.
>
> I'd totally agree with that, and maybe it might help Jim understand your
> point.
>
> A signup process asking for more than absolutely necessary (i.e. a valid
> e-mail address, an alias and a password) /is/ scary for some people -
> and yes, dealing with scary things /is/ difficult for some people.
> Sometimes to the extent that they rather suffer two more weeks of trying
> alone.
I understand his point completely. His point just isn't valid - it's not
tortuously difficult to create an account. You fill in information,
submit the form, get an account. Nobody says the information has to be
valid (other than the e-mail address, which is sensible).
Jim
--
"I learned long ago, never to wrestle with a pig. You get dirty, and
besides, the pig likes it." - George Bernard Shaw
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