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On 29-5-2014 15:38, Francois Labreque wrote:
>> For the second time within a couple of months I get a strange problem
>> with google. Last month it just stopped by itself after a few days, now
>> I don't know.
>>
>> - It starts with my firewall refusing access to:
>> http://tools.google.com/service/update2?
>> which is followed by a long string of (changing) characters.
>>
>> - It tells me that the it is blocked by internal black list.
>>
>
> Please post exact error message, even if it's in Dutch, Swahili or Klingon.
It says this:
30-5-2014 9:10:23
http://tools.google.com/service/update2?w=6:OB0uOgy6aOiP05eNOkxg0Gm7_R7kgeODhPDFhAaRltfunxs0_0rKhfA4L-M3jT0Y2jYobBuNPd20b7RbKqNZ9RFZXsviIt0YlWSQ4ElJ785idYyaM2hkVE9B1_Vb4dsT8kTsO6eB-Qi-LLD6DbnQKXRPycbUFtF1atiNJlu7-lzHJy_gUPOt1W9xGWV9KieBmTptKbLCq0oY9Dm1vOIl_nj4cJRSNtSOgb46iy1Y-G0gvHu3hZ7JNqcgFeiZznXH-wM-vMzGDZPcxqMPixjTe_VG3yqDUWpSzo_h1lVdrDgY2_JxPRT8a4Kn3aXVwOU9GX8pQ9sDBEBkPP7VOPzUWw
Geblokkeerd door interne zwarte lijst C:\Program Files
(x86)\Google\Update\GoogleUpdate.exe NT AUTHORITY\SYSTEM
>
>> - It concerns the x86 program file Google\Update\GoogleUpdate.exe
>>
>
> Find the file in question and check its digital signature (right-click
> properties, etc, etc...)
>
> Mine has a valid verisign certificate issued in 2008. If yours does
> not, it was probably hijacked by some malware. Delete it from your system.
It has a verisign certificate valid from 2007 to 2010.
>
>> - the user given is NT AUTHORITY\SYSTEM
>>
>> - Access to google is blocked.
>>
>
> All access to google, or just access to the tools.google.com url?
When trying to open a google window, nothing happens and Firefox tells
me it cannot make a connection.
Direct access to tools.google.com is refused as shown here:
28-5-2014 16:28:25 http://tools.google.com Geblokkeerd door interne
zwarte lijst C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Thomas-HP\Thomas
@ DrJohn: [quote]Check your router. Without knowing its make, it's hard
to give general instructions but try to find a blocked sites list.
If you can't do that, can you borrow another machine which you can
connect through your router?[/quote]
I have controlled my modem/router (Eminent EM456x;
www.eminent-online.com) which seems all right. URL Filter lists are
empty and/or disabled.
Thoughts up till now:
IT seems to me that either google is blocked at the firewall but I have
yet been able to find where the mentioned 'black list' is hidden, or
firefox is blocking google.
Thomas
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Attachments:
Download 'eset quarantine 28-5-2014.xcf.dat' (612 KB)
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