On 14/12/2013 08:33 PM, Warp wrote:
> Microsoft is traditionally known for software of questionable quality
> (especially on the operating system side, even though they have improved
> in this section since the integrated their NT line into their desktop line)
> and their dubious competitive tactics, especially in the past (eg.
> basically extorting PC vendors to include their OS in all sold machines).
>
> However, has Microsoft ever got a fame of poor-quality constumer support?
> I have not got this impression. (Sure, there are quite many individual
> examples of this, there always are, but has it been a common trend?)

Until very recently, I didn't know you could *get* customer support from 
MS. I thought they just sell you the software. I didn't realise you 
could actually get *support* for it...

(Then again, maybe that's because I don't work for a massive 
multi-national conglomerate with a huge multi-billion dollar support 
agreement...)

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