On Sun, 15 Dec 2013 00:13:54 +0000, Doctor John wrote:

> On 14/12/2013 20:33, Warp wrote:
>> However, has Microsoft ever got a fame of poor-quality constumer
>> support?
>> I have not got this impression. (Sure, there are quite many individual
>> examples of this, there always are, but has it been a common trend?)
>>
>>
> You're probably right. Good support (or at least empathetic support) but
> seriously sh*t software

One thing I've observed over the years of Microsoft products is that they 
tend to aim for "good enough" rather than "perfect".  Sadly, that's the 
way of things in software creation - the companies that make technically 
excellent software - and groundbreaking software - tend not to do as well 
because they spend too much on development and not enough on marketing.

Jim

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