On 13/12/13 15:42, Warp wrote:
> Doctor John <j.g### [at] gmailcom> wrote:
>> It's not often that I praise Microsoft (well, never actually) but their
>> support team at Reading, UK deserves a pat on the back.
>> A problem that looked like it would take 3 days to fix has been sorted
>> within 12 hours. Well done Rajesh and the rest of his team.
> 
> Some time ago I had a problem with my Xbox Live account having been
> hacked. The Finnish Microsoft phone support was almost amazingly
> competent, clear and non-patronizing: She understood and believed
> perfectly everything I said, she gave only relevant answers and did
> relevant actions, did not ask any stupid or unnecessary questions,
> and the problem was solved swiftly and without a hitch.
> 
> I was honestly not expecting that.
> 

Is it possible that M$ is getting a human face?

John
-- 
Protect the Earth
It was not given to you by your parents
You hold it in trust for your children

Post a reply to this message