> It seems a lot of humans believe that Microsoft is the only company
> producing operating systems, office software, Internet browsers, email
> clients...

And in some situations it probably isn't worth the effort 
(=resource/time/money) to support anything in addition to the standard 
MS office formats. For example you might need to purchase something to 
edit PDF files, then train you staff how to use it, for what, another 5% 
of customers who can't write .doc files? If you're operating a print 
place then it is probably worth it, but not if you're (eg) a recruitment 
agency.

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