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Le 22/03/2013 18:09, Jim Henderson nous fit lire :
> Follow-up question:
>
> What about the phrasing "free for existing customers" when an "existing
> customer" is defined as "someone who pays their annual maintenance fees".
>
> Do you see it as a fair/honest statement if you just say "free for
> existing customers" without defining what an existing customer is in the
> context of that discussion?
I find it a bit dangerous.
Let's assume in 1995 I was not yet a customer.
On 1996, I became a customer with a 1 year maintenance, and did not
Did I cease to exist: no.
So, Dear Mr & Mrs Judges of the High Court, I'm a customer, I'm
existing, therefore their modules should have been free for me.
The usual sentence is something along: "free for customers with active
maintenance subscription at the date of release."
Notice the "at the date of release", it means one cannot just subscript
6 months later to the minimal set and hope to get the module for free.
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