On 9/19/2012 10:37, Jim Henderson wrote:
> But in terms of selling a service, you want to be vague in this manner to
> try to sell the service.

It's not so much that they're selling a service as that they're selling 
information. They package it as a service, because otherwise they can't get 
you to pay for it after they already delivered it. The problem with selling 
information is there's no way for the buyer to evaluate it before they 
already have it irrevocably in hand.

-- 
Darren New, San Diego CA, USA (PST)
   "They're the 1-800-#-GORILA of the telecom business."

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