>>>>> Service is like insurance - expensive, and you hope you never need to
>>>>> use it.
>>>>
>>>> Yep - usually because when you /do/ need it, you find out it isn't
>>>> very good. ;-)
>>>
>>> That's also usually true. :)
>>
>> Ah, you too have bitter experience, I see. :-)
>
> Well, right now I don't have health coverage at all because I'm just
> doing contract work.
>
> But yeah, I've had situations where insurance coverage really didn't help
> much.
>
> I've also had experiences where support was less than stellar on hardware
> and/or software. :)
>
> Hard to work in this industry and not have that happen, sadly.

Forget /this/ industry; just "industry". Tried getting warranty support 
on your car? It doesn't fare much better.

It still amuses me that I just bought a new phone for £80 and they 
offered to charge me £6/week for insurance. Or I could... just buy a new 
phone? For a fraction of the cost? And no danger of the insurance not 
covering it? Gee, let me think about that for a moment... :-P

Post a reply to this message