> Most server-class hardware also comes with a support contract with fast
> turnaround.

Yes, but you can perfectly well get tower servers with that too. So 
comparing that to a rack-mount server would seem to nullify this point.

> Service is like insurance - expensive, and you hope you
> never need to use it.

Yep - usually because when you /do/ need it, you find out it isn't very 
good. ;-)

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