>> Corporations vary by their level of indifference towards their
>> customers' interests.
>
> No. Corporations vary by how much they expect to benefit/lose from
> satisfied/unhappy customers.

There have been corporations who have a mentality that making their 
customers happy is literally the most important thing in the world. More 
important than making a profit, even. Now, whether anybody who thinks 
like this stays in business for more than five minutes is somewhat open 
to debate. But clearly some businesses do operate like this.

At the other end of the spectrum, we find companies who would quite 
happily provoke global thermonuclear warfare if they thought it would be 
profitable.

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