Am 03.06.2011 09:45, schrieb Invisible:

>> MS is in it for the money and for their self-interest. That's what
>> drives the organization. (That's certainly true of most for-profit
>> businesses)
>
> Corporations vary by their level of indifference towards their
> customers' interests.

No. Corporations vary by how much they expect to benefit/lose from 
satisfied/unhappy customers.

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