The Internet is a great source of information. Sometimes.

But you know what I hate? You do a Google search for something like 
"program X crashes when I try to do Y", and you get a thousand hits, all 
of which are different web interfaces to the exact same newsgroup post 
from a guy using a different version of the software, who got no useful 
replies to his question.

Worse, all these web interfaces are 10% content and 90% adverts.

Worse still, a few of these sites show you the question and say "sign up 
for only $X/month to find out what the solution to this program is".

And then there are the ones that say "you searched for 'program X 
crashes when I try to do Y'. CLICK HERE to fix your PC!"

Occasionally you'll get an MS knowledge base article which actually 
tells you how to fix the damned problem. But don't hold your breath. 
(Especially if what you're using isn't the newest, shiniest version of 
their product.)

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