> Well anyway, I threatened them with http://www.bash.org/?152037 and now I 
> seem to be getting useful hints at least. (Stuff like "turn on debug 
> logging".)

It often seems to work.  Usually along the lines of "OS/program/API X sucks 
because it can't do Y", followed shortly by "GIYF/MSDN/help is your friend, 
actually you can do Y like this...".

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