POV-Ray : Newsgroups : povray.newusers : Tools--> Modify POVRAY.INI disappeared : Re: Tools--> Modify POVRAY.INI disappeared Server Time
4 Sep 2024 22:20:10 EDT (-0400)
  Re: Tools--> Modify POVRAY.INI disappeared  
From: Ken
Date: 7 Aug 2002 22:41:54
Message: <3D51DAD6.9AB965C3@pacbell.net>
"Greg M. Johnson" wrote:
> 
> So is there like a
> povray.newsuersquestions.answered.by.advanced.members.of.POVTAG?

Dear Customer,

  We understand your frustration but if you can come up with a
repeatable method of corrupting the pvtools.ini file I will be
more than happy to report it to the POV-Team and, with luck,
ultimately get it fixed for you. A one time unconfirmed problem
is not something that can be fixed until it can be reproduced.
Until you provide detailed information on the events that caused
the problem to occur in the first place there is little that I
or anyone else can do for you, officially or otherwise. If you
would like me to email you a working copy of pvtools.ini I would
be more than happy to do so.

Your business is important to us. If for some reason you do not feel
that our service has met with your expectations feel free to contact
one of our customer service representatives and they will do their
best to see that any problems you may be having are resolved to your
complete and total satisfaction. Proof of purchase required. Void where
restricted. Some limitations do apply. Offer not valid in any state
east of the US Pacific coast. Must be 18 or older to play.

Thank you for your patronage,

-- 
Ken Tyler


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