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From: Invisible
Subject: Technical support is...
Date: 9 Feb 2009 08:33:06
Message: <49903092$1@news.povray.org>
...showing a member of staff how to operate a piece of software when you 
don't actually know how to operate it or what it's supposed to do.

(Most especially fun when the member of staff in question uses this 
software every day, and has been trained in its use, and you yourself 
have never used it and have not been trained on any aspect of it.)

But hey, I'm sure people probably think that a car mechanic can fix any 
imaginable device as long as it's purely mechanical too...


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From: Mike Raiford
Subject: Re: Technical support is...
Date: 9 Feb 2009 09:19:03
Message: <49903b57$1@news.povray.org>
Invisible wrote:

> But hey, I'm sure people probably think that a car mechanic can fix any 
> imaginable device as long as it's purely mechanical too...

No, but a mechanical engineer might be able to figure it out ;)

-- 
~Mike


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From: Invisible
Subject: Re: Technical support is...
Date: 9 Feb 2009 09:22:08
Message: <49903c10$1@news.povray.org>
>> But hey, I'm sure people probably think that a car mechanic can fix 
>> any imaginable device as long as it's purely mechanical too...
> 
> No, but a mechanical engineer might be able to figure it out ;)

Now, see, most people would think a car mechanic *is* a mechanical 
engineer! :-D


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From: scott
Subject: Re: Technical support is...
Date: 9 Feb 2009 09:34:02
Message: <49903eda$1@news.povray.org>
> Now, see, most people would think a car mechanic *is* a mechanical 
> engineer! :-D

Sadly the case :-(


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From: Invisible
Subject: Re: Technical support is...
Date: 9 Feb 2009 09:35:11
Message: <49903f1f$1@news.povray.org>
>> Now, see, most people would think a car mechanic *is* a mechanical 
>> engineer! :-D
> 
> Sadly the case :-(

You *know* it's true! ;-)

Still, I went on an IT course that was labelled "HND/BSc Computer 
Science". ;-)


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From: Invisible
Subject: Re: Technical support is...
Date: 9 Feb 2009 10:01:38
Message: <49904552$1@news.povray.org>
Invisible wrote:
> ...showing a member of staff how to operate a piece of software when you 
> don't actually know how to operate it or what it's supposed to do.
> 
> (Most especially fun when the member of staff in question uses this 
> software every day, and has been trained in its use, and you yourself 
> have never used it and have not been trained on any aspect of it.)

In other words, it's a wetware issue. ;-)


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From: Mike Raiford
Subject: Re: Technical support is...
Date: 9 Feb 2009 10:01:56
Message: <49904564$1@news.povray.org>
scott wrote:
>> Now, see, most people would think a car mechanic *is* a mechanical 
>> engineer! :-D
> 
> Sadly the case :-(
> 

Far from it ...

-- 
~Mike


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From: Invisible
Subject: Re: Technical support is...
Date: 9 Feb 2009 10:05:59
Message: <49904657$1@news.povray.org>
>>> Now, see, most people would think a car mechanic *is* a mechanical 
>>> engineer! :-D
>>
>> Sadly the case :-(
> 
> Far from it ...

No, see, most people *do* think that terms sounding vaguely similar in 
fact refer to the same thing.

For example, most people would probably agree what "pharmacutical 
analyst" and "chemical engineer" amount to the same thing. (Which is, of 
course, completely false.) Most people would similarly believe that 
"electrical engineer" and "staff electrician" are the same thing. And 
the list goes on...


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From: Stephen
Subject: Re: Technical support is...
Date: 9 Feb 2009 10:08:38
Message: <umh0p4h7uqegqm4cpovs3ostbeq6gpng4o@4ax.com>
On Mon, 09 Feb 2009 08:16:49 -0600, Mike Raiford <"m[raiford]!at"@gmail.com>
wrote:

>Invisible wrote:
>
>> But hey, I'm sure people probably think that a car mechanic can fix any 
>> imaginable device as long as it's purely mechanical too...
>
>No, but a mechanical engineer might be able to figure it out ;)

Maybe but it will take a time served mechanic to fix it. ;)
-- 

Regards
     Stephen


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From: Mike Raiford
Subject: Re: Technical support is...
Date: 9 Feb 2009 10:10:30
Message: <49904766$1@news.povray.org>
Invisible wrote:
>>>> Now, see, most people would think a car mechanic *is* a mechanical 
>>>> engineer! :-D
>>>
>>> Sadly the case :-(
>>
>> Far from it ...

Wow, I think I screwed up there. I meant the mechanic is far from an 
engineer.

> No, see, most people *do* think that terms sounding vaguely similar in 
> fact refer to the same thing.
> 
> For example, most people would probably agree what "pharmacutical 
> analyst" and "chemical engineer" amount to the same thing. (Which is, of 
> course, completely false.) Most people would similarly believe that 
> "electrical engineer" and "staff electrician" are the same thing. And 
> the list goes on...

Yeah, The EE knows the theory behind what he is doing. He knows WHY you 
want, for instance, equal potential on all ground connections.

The electrician simply knows that he'll get flagged if he wires the hot 
wire where the neutral was supposed to go. He may even be vaguely aware 
that it might pose an electrocution hazard. :)

-- 
~Mike


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