Invisible wrote:
> ...showing a member of staff how to operate a piece of software when you 
> don't actually know how to operate it or what it's supposed to do.
> 
> (Most especially fun when the member of staff in question uses this 
> software every day, and has been trained in its use, and you yourself 
> have never used it and have not been trained on any aspect of it.)

In other words, it's a wetware issue. ;-)

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