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Invisible wrote:
> My mum, on the other hand, is one of those rare people who actually
> wants to help the customer.
She is definitely in the wrong job then ;)
How is she now BTW?
--
Best Regards,
Stephen
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Invisible wrote:
>>> I mean stuff like knowing which departments deal with which problems,
>>> what order a customer request has to go from place to place to get
>>> stuff done, things like that. Stuff that's perculiar to the
>>> particular department structure that BT has chosen to implement.
>>
>> Nobody expects you to know that internal detail when you join a new
>> company though, it can be learnt by anyone pretty quickly. Just the
>> fact that she has worked in a large organisation with these types of
>> systems is a benefit if she's looking to join another large company.
>
> I just ment that her existing knowledge is largely only useful to her
> current employer.
>
No wonder you’ve never changed jobs :P
Now, just put your mother on the newsgroup so we can speak to someone
sensible. ;)
--
Best Regards,
Stephen
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>> My mum, on the other hand, is one of those rare people who actually
>> wants to help the customer.
>
> She is definitely in the wrong job then ;)
Well yah. ;-)
But if you can't do anything else, gotta earn a living somehow...
> How is she now BTW?
The doctor has signed her off work with depression. She doesn't have to
go back to work until next month.
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>> I just ment that her existing knowledge is largely only useful to her
>> current employer.
>
> No wonder you’ve never changed jobs :P
Hey, *my* knowledge isn't even useful to my *current* employer! :-P
> Now, just put your mother on the newsgroup so we can speak to someone
> sensible. ;)
Not at the speed she types at...
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Invisible wrote:
> ...a systemic culture of work-avoiders and blame-shifters? QED.
You're aware that Scott Adams of Dilbert fame started the comic while he
worked at Pacific Bell, one of the US equivalents of BT, yes?
--
Darren New, San Diego CA, USA (PST)
Is God willing to prevent naglams, but unable?
Then he is not omnipotent.
Is he able, but not willing, to prevent naglams?
Then he is malevolent.
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Invisible wrote:
> Does this mean that all that M$ stuff about "we technically own your PC
> now and you can't stop us doing anything we want to it" is not actually
> legally binding?
It probably does not mean this.
> (E.g., presumably you can't write an EULA that says in the small print
> "by using this software you agree to surrender your first-born child to
> us". Or rather, you *can*, it just won't mean squat.)
Correct.
--
Darren New, San Diego CA, USA (PST)
Is God willing to prevent naglams, but unable?
Then he is not omnipotent.
Is he able, but not willing, to prevent naglams?
Then he is malevolent.
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Darren New wrote:
> Invisible wrote:
>> ...a systemic culture of work-avoiders and blame-shifters? QED.
>
> You're aware that Scott Adams of Dilbert fame started the comic while he
> worked at Pacific Bell, one of the US equivalents of BT, yes?
No, no I was not... I thought it was just general corporate brokenness.
Didn't realise it was specific to the telecomms industry. ;-)
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Invisible wrote:
> I'm not sure how much of that would be relevant to mobile phone network
> technology.
What about cable TV, or internet companies? It's the same basic stuff, with
different bits going over wires with different connectors on the end.
It's not like she knows how the inside of the test equipment works. She's
using the equipment to do the diagnostics.
--
Darren New, San Diego CA, USA (PST)
Is God willing to prevent naglams, but unable?
Then he is not omnipotent.
Is he able, but not willing, to prevent naglams?
Then he is malevolent.
Post a reply to this message
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Invisible wrote:
>>> My mum, on the other hand, is one of those rare people who actually
>>> wants to help the customer.
>>
>> She is definitely in the wrong job then ;)
>
> Well yah. ;-)
>
> But if you can't do anything else, gotta earn a living somehow...
>
Too true.
>> How is she now BTW?
>
> The doctor has signed her off work with depression. She doesn't have to
> go back to work until next month.
That’s a start :) Give her my best and she might spend some time on
jobserve.com ;)
--
Best Regards,
Stephen
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Invisible wrote:
> I just ment that her existing knowledge is largely only useful to her
> current employer.
That's what we're telling you. You're mistaken.
That's like saying your knowledge about computers is only applicable to
maintaining machiens for medical labs.
--
Darren New, San Diego CA, USA (PST)
Is God willing to prevent naglams, but unable?
Then he is not omnipotent.
Is he able, but not willing, to prevent naglams?
Then he is malevolent.
Post a reply to this message
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