Invisible wrote:
>>> I mean stuff like knowing which departments deal with which problems, 
>>> what order a customer request has to go from place to place to get 
>>> stuff done, things like that. Stuff that's perculiar to the 
>>> particular department structure that BT has chosen to implement.
>>
>> Nobody expects you to know that internal detail when you join a new 
>> company though, it can be learnt by anyone pretty quickly.  Just the 
>> fact that she has worked in a large organisation with these types of 
>> systems is a benefit if she's looking to join another large company.
> 
> I just ment that her existing knowledge is largely only useful to her 
> current employer.
> 

No wonder you’ve never changed jobs :P

Now, just put your mother on the newsgroup so we can speak to someone 
sensible. ;)


-- 

Best Regards,
	Stephen

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