>> My mum, on the other hand, is one of those rare people who actually
>> wants to help the customer.
>
> She is definitely in the wrong job then ;)
Well yah. ;-)
But if you can't do anything else, gotta earn a living somehow...
> How is she now BTW?
The doctor has signed her off work with depression. She doesn't have to
go back to work until next month.
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