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5 Jul 2024 07:08:30 EDT (-0400)
  Technical Support (Message 7 to 16 of 16)  
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From: Mike Horvath
Subject: Re: Technical Support
Date: 10 Sep 2015 23:57:58
Message: <55f25146$1@news.povray.org>
On 9/9/2015 6:03 PM, Anthony D. Baye wrote:
> So I told my sister that I'd fix her laptop for her before she moves to take up
> a new job.  It's a fairly simple problem: Her hard drive is corrupted and
> Windows hasn't been able to finish an update for about a year, maybe a bit more.
>
> That doesn't stop it from trying every time you turn the machine on.  And then
> it needs to revert the changes on the next startup, because it can't finish the
> update...
>
> Well, obviously, the solution is to replace the hard drive, but then the laptop
> is a brick until I install an OS.  She's not savvy enough to use linux, more's
> the pity, and a new copy of windows costs an arm and a leg.  But hey, I should
> be able to call Fujitsu and have them send me a recovery disk (Why this isn't
> included with the laptop in the first place is absolutely incomprehensible).
>
> Fujitsu wants $15 per disk (there are two, apparently) and $13 S&H which brings
> the total to $44 for two recovery disks...
>
> Naturally, I can only order them over the phone, which means divulging credit
> card numbers over the phone.  Not a good idea.  Never has been.  Never will be.
>
> So I figure I'll do the Smart Thing, and I get a burn card (pre-paid VISA gift
> card).  I use these all the time for shopping online, they work everywhere.  Or
> so I thought.  Fujitsu won't take my perfectly valid VISA gift card because it
> doesn't have a name on it.  They think that makes it "not a valid credit
> card"...?
>
> TL/DR
>
> Unless I can find a way to get Fujitsu to send me a system restore disk, I'm up
> Sh(# Creek without a paddle.  I suppose I could try making the laptop a
> Hackintosh, but my last attempt at that was stellarly unsuccessful.
>
> Regards,
> A.D.B.
>


There should be a sticker on the laptop case with your product key. You 
should be able to use any Windows installation disk (for your version of 
Windows), and then just plug in your product key when you're done 
installing.

There's also a good chance the laptop has a recovery partition on the 
hard drive. You should be able to boot into it and start the recovery 
process.

I've only done this once or twice, so things may be different between 
versions of Windows, so watch out.


Michael


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From: Jim Henderson
Subject: Re: Technical Support
Date: 11 Sep 2015 11:41:10
Message: <55f2f616$1@news.povray.org>
On Thu, 10 Sep 2015 23:58:05 -0400, Mike Horvath wrote:

> There should be a sticker on the laptop case with your product key. You
> should be able to use any Windows installation disk (for your version of
> Windows), and then just plug in your product key when you're done
> installing.

That depends - sometimes the key only works with an OEM version of 
Windows.  IIRC, there also are keys that only work with volume license 
versions of Windows.

Jim



-- 
"I learned long ago, never to wrestle with a pig. You get dirty, and 
besides, the pig likes it." - George Bernard Shaw


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From: Mike Horvath
Subject: Re: Technical Support
Date: 15 Sep 2015 02:15:30
Message: <55f7b782$1@news.povray.org>
On 9/11/2015 11:41 AM, Jim Henderson wrote:
> On Thu, 10 Sep 2015 23:58:05 -0400, Mike Horvath wrote:
>
>> There should be a sticker on the laptop case with your product key. You
>> should be able to use any Windows installation disk (for your version of
>> Windows), and then just plug in your product key when you're done
>> installing.
>
> That depends - sometimes the key only works with an OEM version of
> Windows.  IIRC, there also are keys that only work with volume license
> versions of Windows.
>
> Jim
>
>
>


There is no OEM "version" of Windows. There are OEM licenses and retail 
licenses, but the version of Windows remains the same, and installation 
media should not matter.


Mike


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From: Ger
Subject: Re: Technical Support
Date: 15 Sep 2015 02:39:33
Message: <55f7bd25$1@news.povray.org>
Mike Horvath wrote:

> 
> 
> There is no OEM "version" of Windows. There are OEM licenses and retail
> licenses, but the version of Windows remains the same, and installation
> media should not matter.
> 
> 
> Mike

Over the years that I have owned a computer store I have sold 1000's upon 
1000's of OEM versions of Windows.
So, yes, there are OEM versions. Are they different? Not at the core, the 
base is the same, but the added gadgetry varies enormously.

-- 

Ger


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From: Jim Henderson
Subject: Re: Technical Support
Date: 15 Sep 2015 12:40:40
Message: <55f84a08$1@news.povray.org>
On Tue, 15 Sep 2015 02:15:45 -0400, Mike Horvath wrote:

> On 9/11/2015 11:41 AM, Jim Henderson wrote:
>> On Thu, 10 Sep 2015 23:58:05 -0400, Mike Horvath wrote:
>>
>>> There should be a sticker on the laptop case with your product key.
>>> You should be able to use any Windows installation disk (for your
>>> version of Windows), and then just plug in your product key when
>>> you're done installing.
>>
>> That depends - sometimes the key only works with an OEM version of
>> Windows.  IIRC, there also are keys that only work with volume license
>> versions of Windows.
>>
>> Jim
>>
>>
>>
>>
> 
> There is no OEM "version" of Windows. There are OEM licenses and retail
> licenses, but the version of Windows remains the same, and installation
> media should not matter.

And yet, it does (or at least, it used to).

I personally ran into problems using retail keys with MS Select VLA 
subscription media, and OEM licenses with boxed media.

It's possible that MS has changed this since I last tried it (it's been a 
while), but this absolutely used to be the case.

Jim

-- 
"I learned long ago, never to wrestle with a pig. You get dirty, and 
besides, the pig likes it." - George Bernard Shaw


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From: Jim Henderson
Subject: Re: Technical Support
Date: 15 Sep 2015 12:44:42
Message: <55f84afa@news.povray.org>
On Tue, 15 Sep 2015 12:40:40 -0400, Jim Henderson wrote:

> On Tue, 15 Sep 2015 02:15:45 -0400, Mike Horvath wrote:
> 
>> On 9/11/2015 11:41 AM, Jim Henderson wrote:
>>> On Thu, 10 Sep 2015 23:58:05 -0400, Mike Horvath wrote:
>>>
>>>> There should be a sticker on the laptop case with your product key.
>>>> You should be able to use any Windows installation disk (for your
>>>> version of Windows), and then just plug in your product key when
>>>> you're done installing.
>>>
>>> That depends - sometimes the key only works with an OEM version of
>>> Windows.  IIRC, there also are keys that only work with volume license
>>> versions of Windows.
>>>
>>> Jim
>>>
>>>
>>>
>>>
>>>
>> There is no OEM "version" of Windows. There are OEM licenses and retail
>> licenses, but the version of Windows remains the same, and installation
>> media should not matter.
> 
> And yet, it does (or at least, it used to).
> 
> I personally ran into problems using retail keys with MS Select VLA
> subscription media, and OEM licenses with boxed media.
> 
> It's possible that MS has changed this since I last tried it (it's been
> a while), but this absolutely used to be the case.

As I said, it's been a while, looks like since Vista, this hasn't been an 
issue.

Shows how much I use Windows. :)

Jim



-- 
"I learned long ago, never to wrestle with a pig. You get dirty, and 
besides, the pig likes it." - George Bernard Shaw


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From: scott
Subject: Re: Technical Support
Date: 16 Sep 2015 02:54:20
Message: <55f9121c$1@news.povray.org>
>>> There is no OEM "version" of Windows. There are OEM licenses and retail
>>> licenses, but the version of Windows remains the same, and installation
>>> media should not matter.
>>
>> And yet, it does (or at least, it used to).
>>
>> I personally ran into problems using retail keys with MS Select VLA
>> subscription media, and OEM licenses with boxed media.
>>
>> It's possible that MS has changed this since I last tried it (it's been
>> a while), but this absolutely used to be the case.
>
> As I said, it's been a while, looks like since Vista, this hasn't been an
> issue.
>
> Shows how much I use Windows. :)

I vaguely remember something similar from back in the Win95/98 days, 
stuck at the "enter product code" page and it not accepting my code 
because I had a volume key or something.


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From: Jim Henderson
Subject: Re: Technical Support
Date: 16 Sep 2015 11:58:33
Message: <55f991a9$1@news.povray.org>
On Wed, 16 Sep 2015 07:54:19 +0100, scott wrote:

>>>> There is no OEM "version" of Windows. There are OEM licenses and
>>>> retail licenses, but the version of Windows remains the same, and
>>>> installation media should not matter.
>>>
>>> And yet, it does (or at least, it used to).
>>>
>>> I personally ran into problems using retail keys with MS Select VLA
>>> subscription media, and OEM licenses with boxed media.
>>>
>>> It's possible that MS has changed this since I last tried it (it's
>>> been a while), but this absolutely used to be the case.
>>
>> As I said, it's been a while, looks like since Vista, this hasn't been
>> an issue.
>>
>> Shows how much I use Windows. :)
> 
> I vaguely remember something similar from back in the Win95/98 days,
> stuck at the "enter product code" page and it not accepting my code
> because I had a volume key or something.

I remember it with XP as well.

Which tracks with what I found S-ing TFW. ;)

Jim



-- 
"I learned long ago, never to wrestle with a pig. You get dirty, and 
besides, the pig likes it." - George Bernard Shaw


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From: Mike Horvath
Subject: Re: Technical Support
Date: 16 Sep 2015 12:28:19
Message: <55f998a3$1@news.povray.org>
On 9/15/2015 2:39 AM, Ger wrote:
> Mike Horvath wrote:
>
>>
>>
>> There is no OEM "version" of Windows. There are OEM licenses and retail
>> licenses, but the version of Windows remains the same, and installation
>> media should not matter.
>>
>>
>> Mike
>
> Over the years that I have owned a computer store I have sold 1000's upon
> 1000's of OEM versions of Windows.
> So, yes, there are OEM versions. Are they different? Not at the core, the
> base is the same, but the added gadgetry varies enormously.
>

My mistake. Sorry.


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From: Anthony D  Baye
Subject: Re: Technical Support
Date: 16 Sep 2015 18:05:01
Message: <web.55f9e722ba1762402aaea5cb0@news.povray.org>
Mike Horvath <mik### [at] gmailcom> wrote:
> On 9/15/2015 2:39 AM, Ger wrote:
> > Mike Horvath wrote:
> >
> >>
> >>
> >> There is no OEM "version" of Windows. There are OEM licenses and retail
> >> licenses, but the version of Windows remains the same, and installation
> >> media should not matter.
> >>
> >>
> >> Mike
> >
> > Over the years that I have owned a computer store I have sold 1000's upon
> > 1000's of OEM versions of Windows.
> > So, yes, there are OEM versions. Are they different? Not at the core, the
> > base is the same, but the added gadgetry varies enormously.
> >
>
> My mistake. Sorry.

So, supposedly, a person can use an OEM key with any retail disk... You just
can't, for some strange reason, download the ISO's from M$ with your OEM key.

http://lifehacker.com/microsoft-now-lets-you-download-windows-7-isos-with-a-v-1688039211

Regards,
A.D.B.


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