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5 Nov 2024 04:24:04 EST (-0500)
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From: Invisible
Subject: BOOM! Head-crash
Date: 25 Feb 2009 10:37:11
Message: <49a565a7$1@news.povray.org>
Hahahahahaha... ;_;

OK, so guess how I'm spending *my* afternoon? Our main database server 
has just suffered some kind of RAID failure, and the RAID controller 
can't seem to decide exactly which drive has failed. Yay, me! :-/


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From: clipka
Subject: Re: BOOM! Head-crash
Date: 25 Feb 2009 11:00:01
Message: <web.49a569e487107944bdc576310@news.povray.org>
Invisible <voi### [at] devnull> wrote:
> OK, so guess how I'm spending *my* afternoon? Our main database server
> has just suffered some kind of RAID failure, and the RAID controller
> can't seem to decide exactly which drive has failed. Yay, me! :-/

Whooohah!

I thought RAID systems were designed to even survive loss of a *complete* hard
disk?!

Then again, most are only designed to survive *loss* of a drive, not a single
stray bit error without any other fault symptoms. So if the RAID controller
told one of the hard disks to "write X", and that hard disk understood it to
mean "write Y", then... well, sounds like a fun afternoon!


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From: Invisible
Subject: Re: BOOM! Head-crash
Date: 25 Feb 2009 11:21:49
Message: <49a5701d$1@news.povray.org>
clipka wrote:

> Whooohah!
> 
> I thought RAID systems were designed to even survive loss of a *complete* hard
> disk?!

They are.

What they handle less well is when a drive's SCSI interface decides to 
send garbage over the SCSI link, thwarting communication with all the 
other drives.

What it also doesn't handle is when two drives simultaneously die.

And, finally, it doesn't survive if the controller itself malfunctions.

I'm not sure if I've got two broken drives or one broken RAID 
controller, but I can't get any sense out of the thing right now.


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From: Invisible
Subject: Re: BOOM! Head-crash
Date: 25 Feb 2009 11:31:03
Message: <49a57247$1@news.povray.org>
Invisible wrote:
> Hahahahahaha... ;_;

Ooo, hey... We have client auditors arriving tomorrow! :-D

So we're going to have a lab full of staff unable to do any work. Yipee! x_x


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From: Invisible
Subject: Re: BOOM! Head-crash
Date: 25 Feb 2009 12:23:45
Message: <49a57ea1$1@news.povray.org>
Waaaa. It's 5:20 and I'm still here. :-{

It seems the plan is to buy a brand new server to replace the existing 
one. (Which is mental, really, when you consider that we only need it 
for another few weeks...) New server should be here tomorrow morning.

...Until I spoke to the Dell rep. He claims that, actually, it'll be a 
few days. (Nobody in the lab can do any work until I get this fixed!) 
The guy sent me an email... except the address he sent it to doesn't 
work any more [why??], so I didn't get it. So I don't have his name, 
email or telephone number. So I can't get him the correct email address. 
Nor can I put him through to the guy in the USA trying to push the order 
though.

...So now we're trying another supplier to see if they can ship 
something straight off the shelf.

THIS IS TOTALLY MENTALISTIC! >_<

I wanna go home...


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From: Tom Austin
Subject: Re: BOOM! Head-crash
Date: 25 Feb 2009 12:30:54
Message: <49a5804e$1@news.povray.org>
Invisible wrote:
> Invisible wrote:
>> Hahahahahaha... ;_;
> 
> Ooo, hey... We have client auditors arriving tomorrow! :-D
> 
> So we're going to have a lab full of staff unable to do any work. Yipee! 
> x_x

great time to bring down the database server to figure out what's wrong 
with the RAID ;-)


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From: Invisible
Subject: Re: BOOM! Head-crash
Date: 25 Feb 2009 12:35:05
Message: <49a58149$1@news.povray.org>
>> Ooo, hey... We have client auditors arriving tomorrow! :-D
>>
>> So we're going to have a lab full of staff unable to do any work. 
>> Yipee! x_x
> 
> great time to bring down the database server to figure out what's wrong 
> with the RAID ;-)

Absolutely! :-}

"Yes, all our servers have redundant power supplies and redundant 
harddrives. Unfortunately that didn't save us, so now we're completely 
hosed. Sorry."

Great way to build customer confidence...


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From: Tom Austin
Subject: Re: BOOM! Head-crash
Date: 25 Feb 2009 13:54:30
Message: <49a593e6$1@news.povray.org>
Invisible wrote:
> Waaaa. It's 5:20 and I'm still here. :-{
> 
> It seems the plan is to buy a brand new server to replace the existing 
> one. (Which is mental, really, when you consider that we only need it 
> for another few weeks...) New server should be here tomorrow morning.
> 
> ....Until I spoke to the Dell rep. He claims that, actually, it'll be a 
> few days. (Nobody in the lab can do any work until I get this fixed!) 
> The guy sent me an email... except the address he sent it to doesn't 
> work any more [why??], so I didn't get it. So I don't have his name, 
> email or telephone number. So I can't get him the correct email address. 
> Nor can I put him through to the guy in the USA trying to push the order 
> though.
> 
> ....So now we're trying another supplier to see if they can ship 
> something straight off the shelf.
> 
> THIS IS TOTALLY MENTALISTIC! >_<
> 
> I wanna go home...

you can't go home till it's fixed - find a comfy chair


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From: Darren New
Subject: Re: BOOM! Head-crash
Date: 25 Feb 2009 14:05:23
Message: <49a59673$1@news.povray.org>
Invisible wrote:
> OK, so guess how I'm spending *my* afternoon? Our main database server 
> has just suffered some kind of RAID failure, and the RAID controller 
> can't seem to decide exactly which drive has failed. Yay, me! :-/

Sounds like you should blame it on the changes the IT folks in the US are 
making.  "See, this is why it's supposed to get documented. They logged in 
remotely and changed the configuration, and it destroyed the database."

-- 
   Darren New, San Diego CA, USA (PST)
   My fortune cookie said, "You will soon be
   unable to read this, even at arm's length."


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From: Chambers
Subject: Re: BOOM! Head-crash
Date: 25 Feb 2009 22:02:05
Message: <49a6062d@news.povray.org>
On 2/25/2009 9:23 AM, Invisible wrote:
> Waaaa. It's 5:20 and I'm still here. :-{

AM or PM?

If it's PM, stop complaining.  If it's AM, I'll call up your local pizza 
place and order one delivered to you :)

-- 
...Chambers
www.pacificwebguy.com


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