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> Waaaa. It's 5:20 and I'm still here. :-{
Awwww poor you :-) If having to stay 20 minutes late is the worst you have
then you're lucky :-)
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scott wrote:
>> "Yes, all our servers have redundant power supplies and redundant
>> harddrives. Unfortunately that didn't save us, so now we're completely
>> hosed. Sorry."
>>
>> Great way to build customer confidence...
>
> For something so important you should probably look into getting a
> backup server to switch in if one fails in some way or another. Even
> our *email* server has a backup that supposedly automatically switches
> in if the original one fails for any reason...
The sad thing is... this system is due to be replaced any day now.
OTOH, it was due to be replaced "any day now" 12 months ago, so...
--
http://blog.orphi.me.uk/
http://www.zazzle.com/MathematicalOrchid*
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scott wrote:
> Awwww poor you :-) If having to stay 20 minutes late is the worst you
> have then you're lucky :-)
Well, tonight I was delayed until 7:20.
I have *not* had an amusing day...
--
http://blog.orphi.me.uk/
http://www.zazzle.com/MathematicalOrchid*
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On Thu, 26 Feb 2009 21:45:25 +0000, Orchid XP v8 <voi### [at] dev null> wrote:
>scott wrote:
>> Awwww poor you :-) If having to stay 20 minutes late is the worst you
>> have then you're lucky :-)
>
>Well, tonight I was delayed until 7:20.
>
>I have *not* had an amusing day...
Think of the experience. You're now a fully paid up member if the IT crowd :)
--
Regards
Stephen
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Oh man, where do I even *start*?
I spent most of today just sitting around *waiting* for my new server to
turn up.
When it finally arrived, I had to waste more time on a conference call
with the IT bods from the USA. (Apparently our director of IT doesn't
know how to set up a conference call - yet he insisted that I sit there
and wait for 45 minutes while he repeatedly tried to get it to work.)
When that finally worked, all I got was a bunch of people asking me dumb
questions. ("Do you know the actual filenames of the database files? Do
you have backups of all of those files? You know you need to install
Windows from the CD and not try to copy the old Windows installation
from tape, right?")
Eventually they shut up and let me get on with my job. But soon I hit
the next snag: They want me to install Windows 2000 Server, but the
manufacturer's setup CD only includes drivers for Windows 2003 Server or
later.
(They think that using 2000 will mean the QA process is simpler - but
then, they think I'm going to follow *their* QA process. Eventually our
QA manager made it clear that the UK is going to be following the UK QA
process. But they still don't really "get it". From where I'm sitting,
it makes no difference at all what OS the server runs - so long as the
software passes the tests we're going to run on it.)
To this end, I spent 2 hours and 20 minutes on the phone to a guy in the
USA while he dithered and dallied over what to do about the problem. (My
repeated cries of "I really need to leave now" and "I've got an
appointment to get to" and "can't we sort this out tomorrow?" fell on
deaf ears.) I wouldn't mind, but I spent most of the time just sitting
around listening to the guy muttering to himself and chatting to his
collegues about the weather.
We did manage to obtain an older version of the setup CD, but it
wouldn't recognise my Windows 2000 CD as containing Windows 2000. (We
don't really know why. The guy claims it's because the CD contains 2000
Server and 2000 Professional. But I think he's just guessing.)
After many, many hours of trying to convince 2000 to install, he finally
agreed to install Windows 2003 Server instead. This worked immediately,
first time. That was at about 7:20, when I *finally* started driving home.
As you can see, this means that now the new server is going to be
configured and set up by an American. Not by me. If they would have just
let me install 2003 in the first place when it became apparent that 2000
wasn't going to work, I could have been *finished* by now. But noooo.
The really irritating part is that *yet again* I'm going to have to put
up with a server that somebody else has configured. If *I* had set it
up, I would have written down every option, every setting, every button
press, every minute detail of the setup as I did it. It would all be
recorded and logged.
But I didn't; the Americans are setting it up. And they don't believe
that recording stuff is "necessary". So tomorrow I'm going to have to
waste hours trying to reverse-engineer what they've done. I find myself
almost *hoping* that something will go wrong so that I will have an
excuse to undo everything they've done and do it myself properly. But I
know there is almost no chance of that happening.
I have a really worrying feeling that their "Oracle expert" might
attempt to repair the Oracle database for me. I deeply hope that doesn't
happen. Who knows what kind of a train wreck I'd end up having to fix...
On the other hand, we're supposed to be getting rid of this whole system
"any day now". So this new server and all the new problems it's now
going to have might not even have to run for very long. Maybe if I keep
telling myself that, it'll start to not seem so terrible...
--
http://blog.orphi.me.uk/
http://www.zazzle.com/MathematicalOrchid*
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You should get a bit more attitude. Here, learn some:
http://bofh.ntk.net/Bastard1.html
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On 26-2-2009 13:01, Invisible wrote:
> Still, at least Cute QA Girl brought cakes in today.
>
> Sweet, sugary Danish pastry... mmm, sugar...
I though she left, or am I confusing things?
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Orchid XP v8 wrote:
> excuse to undo everything they've done and do it myself properly. But I
> know there is almost no chance of that happening.
You are insufficiently inventive, young grasshopper.
--
Darren New, San Diego CA, USA (PST)
My fortune cookie said, "You will soon be
unable to read this, even at arm's length."
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On Thu, 26 Feb 2009 21:45:25 +0000, Orchid XP v8 wrote:
> scott wrote:
>> Awwww poor you :-) If having to stay 20 minutes late is the worst you
>> have then you're lucky :-)
>
> Well, tonight I was delayed until 7:20.
>
> I have *not* had an amusing day...
Heh, a couple weeks ago, I wished I could have gotten out at 7:20.
I was diagnosing a system problem until 10:15 PM. And I currently am not
a member of an IT organization or a support organization. But I have the
expertise on what was broken and was able to fix it - and it's a system I
use for my part of the business.
Late nights are part of the IT gig. :-)
Jim
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On Thu, 26 Feb 2009 14:57:17 -0800, Darren New wrote:
> Orchid XP v8 wrote:
>> excuse to undo everything they've done and do it myself properly. But I
>> know there is almost no chance of that happening.
>
> You are insufficiently inventive, young grasshopper.
Yeah, just one fdisk "failure" is all it takes. ;-)
Jim
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