On Sat, 02 Dec 2000 18:26:32 -0700, Xplo Eristotle wrote:
>I guess being a developer gives you the right to be as big an asshole
>as you want.

Oh, cut it off. Thorsten's first reply was a bit gruff, but it
identified the problem ("out of memory"), gave a workaround ("shut off
preview"), and referred to relevant parts of the documentation and a
newsgroup better suited for this topic. Only when Dawn seemingly ignored
all the advice he had given and only made scathing remarks about his
lack of helpfulness, he retaliated in kind (and he was in fact still
helpful by quoting the docs - thanks, I learned again something I never
wanted to know :-).

It is not uncommon for those who answer a lot of questions to sometimes
answer them in a very short manner. And it is in fact very demotivating,
if you try to help people in your free time and instead of thanking you,
they only complain that you aren't friendly enough, don't present them
the complete solution on a silver platter, etc.

Dawn, please try to develop a thicker hide. When you get an answer to a
question, focus on the content, not on the tone. The person who wrote
this may just have written it in a hurry, he (or she) may have had a bad
day, English may not be his native language, etc. There are a lot of
reasons why a posting may seem a lot more unfriendly than it was meant,
so try to stay calm even if the other person doesn't seem to be.

	hp

-- 
   _  | Peter J. Holzer    | Es war nicht Gegenstand der Abstimmung zu

| |   | hjp### [at] wsracat      | Zahlen neu festzulegen.
__/   | http://www.hjp.at/ |	-- Johannes Schwenke <jby### [at] ginkode>

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