Darren New wrote:
> Invisible wrote:
>> ...a systemic culture of work-avoiders and blame-shifters? QED.
> 
> You're aware that Scott Adams of Dilbert fame started the comic while he 
> worked at Pacific Bell, one of the US equivalents of BT, yes?

No, no I was not... I thought it was just general corporate brokenness. 
Didn't realise it was specific to the telecomms industry. ;-)

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Invisible wrote:
> I'm not sure how much of that would be relevant to mobile phone network 
> technology. 

What about cable TV, or internet companies?  It's the same basic stuff, with 
different bits going over wires with different connectors on the end.

It's not like she knows how the inside of the test equipment works. She's 
using the equipment to do the diagnostics.

-- 
Darren New, San Diego CA, USA (PST)
   Is God willing to prevent naglams, but unable?
     Then he is not omnipotent.
   Is he able, but not willing, to prevent naglams?
     Then he is malevolent.

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Invisible wrote:
>>> My mum, on the other hand, is one of those rare people who actually 
>>> wants to help the customer. 
>>
>> She is definitely in the wrong job then ;)
> 
> Well yah. ;-)
> 
> But if you can't do anything else, gotta earn a living somehow...
> 

Too true.


>> How is she now BTW?
> 
> The doctor has signed her off work with depression. She doesn't have to 
> go back to work until next month.

That’s a start :) Give her my best and she might spend some time on 
jobserve.com ;)

-- 

Best Regards,
	Stephen

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Invisible wrote:
> I just ment that her existing knowledge is largely only useful to her 
> current employer.

That's what we're telling you.  You're mistaken.

That's like saying your knowledge about computers is only applicable to 
maintaining machiens for medical labs.

-- 
Darren New, San Diego CA, USA (PST)
   Is God willing to prevent naglams, but unable?
     Then he is not omnipotent.
   Is he able, but not willing, to prevent naglams?
     Then he is malevolent.

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>>> She is definitely in the wrong job then ;)
>>
>> Well yah. ;-)
>>
>> But if you can't do anything else, gotta earn a living somehow...
> 
> Too true.

As you know, *I* am in the wrong job too. ;-)

>> The doctor has signed her off work with depression. She doesn't have 
>> to go back to work until next month.
> 
> That’s a start :) Give her my best and she might spend some time on 
> jobserve.com ;)

Nah. She's going to spent some time SLEEPING. At least, I damned well 
*hope* she is. This is getting silly...

...but sure, _after_ that, we'll see.

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scott wrote:
> you suggest that a company does something a *harder* way and then
> make *less* money? 


Indeed, that was one of our standard (internal) responses to some of the 
customer requests on the systems I wrote for First Virtual.

"What a good idea!  Let's do *more* work for *less* money! We'll get right 
on that!"

-- 
Darren New, San Diego CA, USA (PST)
   Is God willing to prevent naglams, but unable?
     Then he is not omnipotent.
   Is he able, but not willing, to prevent naglams?
     Then he is malevolent.

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>> I'm not sure how much of that would be relevant to mobile phone 
>> network technology. 
> 
> What about cable TV, or internet companies?  It's the same basic stuff, 
> with different bits going over wires with different connectors on the end.
> 
> It's not like she knows how the inside of the test equipment works. 
> She's using the equipment to do the diagnostics.

A rectified loop is a rectified loop, no matter what the wire's supposed 
to carry. (BTW, I have no clue WTF that means.)

On the other hand, all Internet companies use BT's wires, so.......

Cable TV might work though.

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Invisible wrote:
> No, no I was not... I thought it was just general corporate brokenness. 
> Didn't realise it was specific to the telecomms industry. ;-)

It's not, but a lot of his jokes (especially early on) have inside 
references to the telco business.

-- 
Darren New, San Diego CA, USA (PST)
   Is God willing to prevent naglams, but unable?
     Then he is not omnipotent.
   Is he able, but not willing, to prevent naglams?
     Then he is malevolent.

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Invisible wrote:
> A rectified loop is a rectified loop, no matter what the wire's supposed 
> to carry. (BTW, I have no clue WTF that means.)

Rectified electricity flows in only one direction. You know what a loop is.

> On the other hand, all Internet companies use BT's wires, so.......

Only on the outside. And indeed, if she's a trouble-shooter at an ISP, 
knowing what department to call when BT screws up the ISP's lines is 
actually a plus. After working at the phone company, I got hired by many 
companies wanting to do something funky with phones, just because I knew the 
lingo.

-- 
Darren New, San Diego CA, USA (PST)
   Is God willing to prevent naglams, but unable?
     Then he is not omnipotent.
   Is he able, but not willing, to prevent naglams?
     Then he is malevolent.

Post a reply to this message

Invisible wrote:
>>>> She is definitely in the wrong job then ;)
>>>
>>> Well yah. ;-)
>>>
>>> But if you can't do anything else, gotta earn a living somehow...
>>
>> Too true.
> 
> As you know, *I* am in the wrong job too. ;-)
> 

No! Never, you don't say?

I would never have guessed :P


>>> The doctor has signed her off work with depression. She doesn't have 
>>> to go back to work until next month.
>>
>> That’s a start :) Give her my best and she might spend some time on 
>> jobserve.com ;)
> 
> Nah. She's going to spent some time SLEEPING. At least, I damned well 
> *hope* she is. This is getting silly...
> 
> ....but sure, _after_ that, we'll see.

Yeah, depression does that for you. If she is on medication that can 
take time to kick in and sometimes it not the right thing.
There is a difference between depression, down-in-the dumps and what a 
f’n rotten situation. Often doctors can’t tell the difference :(
Buy her flowers :)

-- 

Best Regards,
	Stephen

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