On Tue, 26 Oct 2010 16:19:29 -0700, Patrick Elliott wrote:

> Support? Oh, you mean, "Turn it off, wait 30 seconds, and turn it on
> again. Unless the web service the kiosk is "actually" running from is
> down, this should fix it (well, at least for a few days...)"

It's always a little more involved than that when it comes to a kiosk.  
Sure, fixing the kiosk is easy, fixing the kiosk in the context of a 
larger infrastructure is more involved.

I think it's fair/safe to say that ATMs are not stand-alone devices, but 
rather that they're connected into a network and thus "support" involves 
more than just "turn it off, turn it on" if the problem is device support 
or network support.

Jim

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