On Tue, 02 Feb 2010 21:10:41 +0000, Orchid XP v8 wrote:

> My favourit is when you email (say) the technical support for your ISP,
> saying "I know you offer features X, but I'm looking for something
> similar but slightly different" and they reply with "hey, have you heard
> about feature X?" And you're like "um, did you even ****ing READ what I
> wrote?"

A coworker shared an IM exchange with me that was along these lines:

CW:  Customers are having problems reaching <site>
CW:  When they go to <url> they get the following error: <error message>
HD:  Thanks for this information.
HD:  What site are they trying to access
HD:  And what is the problem they're having?

He had a similar issue that he reported where the site was down, and he 
gave the URL to the help desk person, and the help desk person responded 
"I can't get to that site now, it seems to be down - which means I can't 
reproduce the problem right now."

I'm sure there's a hole in his wall where he has been hitting his head 
repeatedly the past couple of months.

You can't make stuff like this up.

Jim

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