> Actually, any *really* important information, I tend to put into a Word 
> document or something and then delete the original email. So, for example, 
> if I want to know our public IP address, I look at my network diagram 
> rather than hunt down the original email from BT.

Ah ok, makes sense, but I tend to keep the original emails too, incase 
anything dodgy happens later and then you can forward them their original 
email and say "hey look, you told me this before" :-)

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