>> Let's face it, who talks to me?
> 
> I would have thought that as the IT guy for the UK you would have 
> received quite a lot of emails containing important information

You'd hope so, wouldn't you?

> which would be worth keeping.

Indeed...

Actually, any *really* important information, I tend to put into a Word 
document or something and then delete the original email. So, for 
example, if I want to know our public IP address, I look at my network 
diagram rather than hunt down the original email from BT.

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