>> There is an option in the encryption software screen to boot from floppy
>> rather than the HD, so maybe I'll end up buying a floppy drive and
>> trying that way.  Any ideas how to make a floppy that just runs my Vista
>> installation? (or gives me command line to copy files between NTFS
>> drives?).

Thanks for all the suggestions, actually I found an old PC with a floppy 
drive, so installed that in my desktop machine and hooked up the encrypted 
drive.  I told the encryption software to boot from floppy and then tried a 
variety of boot disks.

Finally I found "The All In One Boot Floppy" to be most helpful, it allowed 
me to boot my Vista partition without restarting, but unfortunately Vista 
still saw the drive as encrypted (I guess it somehow bypasses whatever 
decryption software was installed).  Anyway, as the user only needed a 
handful of files I could use the NTFS4DOS command line tools to copy over 
the needed files to a memory stick - very slowly.  However it didn't work 
for some files (I don't know why) so I found another program called NTFS 
Reader that copied them over even slower (about 1 hour for a 100 MB file!!). 
It worked though.

> After solving this, make sure to remind your customer of backups :).

Hehe, this was a colleague, and actually him having made a backup 2 weeks 
ago is pretty unusual.  Maybe it's just my company, or the Japanese in 
general, but all secondees that come here seem to have the mentality of 
storing everything only on their PC for "security" - it's a bit screwed, is 
it bad for me to secretly hope one of them loses everything one day?

The issue is that most people have their Outlook pst files as their most 
valuable posession, and to backup the pst files you need to quit Outlook - 
not many people here like having Outlook turned off for 30 mins while 
several Gbs of files are copied to the server each day.

Geez, this isn't even meant to be my job, it's just the IT people are far 
away and don't really do much.

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