Invisible wrote:
> She spent about 10 years installing people's telephones, running 
> telephone cables, diagnosing network faults, etc.

OK. That would be the monopoly part, yes. :-)

Maybe look at a construction company who wants someone experienced when 
wiring up new buildings?

> Now she just works in a call center where people ring her up to whine 
> about their phone not working and demand that somebody come and fix it 
> yesterday.

Huh. It's hard to believe there are performance targets that can't get 
scammed there, given the number of places you read about (for example) AOL 
customer service reps just hanging up on customers to keep their call volume 
high. :-)

-- 
   Darren New, San Diego CA, USA (PST)
     Is God willing to prevent phrogams, but not able?
       Then he is not omnipotent.
     Is he able, but not willing, to prevent phrogams?
       Then he is malevolent.

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