>> Ah, but that's the great thing about monopolies, isn't it? Your skills 
>> are only relevant to the company that holds the monopoly.
> 
> Seems unlikely, she works for BT IIRC?  It's not like there aren't any 
> other companies doing what BT do.

Uh... yes it is?

>> Besides, who's going to hire an old fat women approaching retirement age?
> 
> As I said, I have seen lots of old professional people switch companies, 
> I've even seen some take early retirement and then become consultants 
> working for the company they left!

Heh. Sounds pretty impressive...

> If she is really that close to 
> retirement then has she considered just retiring now?  Is it really 
> worth all the phyiscal and mental pain for having more money for a 
> couple of years?

Trouble is, when she does eventually retire, she'll be financially 
destitute. By staying in work, she can put that off for a few more years.

> If she's spent a whole career as a highly experienced 
> engineer she can't be that badly off.

Actually, she's in an almost constant state of financial disaster than 
ranges from mild to severe depending on which month you ask.

> Well if people are doing things like shouting at you for 20 minutes or 
> sending threatening letters, then complain about them.  If it's not 
> their fault (eg they were told to by their boss) then complain about 
> them instead.

> http://www.employmenttribunals.gov.uk/
> 
> Or go to court.
> 
> But be sure you know your rights and have proof of the employer acting 
> illegally before you go down those route.  Having evidence of a failed 
> internal complaint procedure will greatly help.

Trouble is, it's all going to boil down to "we say vs they say". It's 
not like you can *prove* that somebody shouted at you. (And it's lot 
like we have records of the last 2 years or so of abuse.)

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