I would expect that this is pretty much the standard for Dell support. 
It's a
  mirror of my own experience. Part of the
problem is that the " technical support" people understand just a few 
English
phrases and their responses. I hesitate to give them too much trouble 
because
they are probably little more than slave labor. We really should not do 
business
with companies, like Dell and many others, who "outsource" their 
"technical support"
to such.

David

Mike Raiford wrote:
> Looks like other customers have had the same experience with Dell's 
> wonderful customer service:
> 
>
http://thedailywtf.com/Articles/Microsoft-Vissa,-Hey-Thats-Ours,--More-Support-Stories.aspx

> 
> 
> :facepalm:
>

Post a reply to this message