>> And they walk off muttering "yeah, whatever, we believe you".
> 
> So you forward them the email you got from management in reply to your 
> suggestion.

If I had it in writing, sure...

> And you email everyone reminding them to log a IT call if 
> they ever experience an unacceptable delay in the external network so 
> that you can inform management how severe the problem is, etc.

Nobody will bother. They'll log a call, see that nothing happens 
instantly, and never bother again.

> be 
> proactive, let people see that you are working rather than just hiding 
> away and waiting for them to come to you.

I used to be quite proactive - trying to fix things before they broke, 
etc. But now so much of our infrastructure isn't actually under my 
control anyway, it seems every time something breaks all I can actually 
do is call America and ask them to fix it. Which just makes it look like 
I'm incapable of doing my job without help. (Well, maybe I wouldn't be 
if they'd tell me how these systems actually work, and give me access to 
look at them when things go wrong...)

>> All he does is swagger around in that arrogant self-important way, and 
>> spend all day on Facebook.
> 
> Well you're the IT guy - block facebook

I don't have the power to do that. Only the Network Administrator can.

>> The "stuff" consists of a cabinet (which was there when the builders 
>> built the place) and some fibers going into it. I have asked on 
>> several occasions what's going on with this room - the general 
>> response being "uh, dunno". [More like "I don't give a crap"...]
> 
> Surely the obvious response is then "well who *does* know then?"  As the 
> IT guy it seems pretty reasonable that you need to know why this stuff 
> is there.  Don't stop until you get to the top :-)

I think basically everybody's lost interest. They're talking about 
renting that space out to somebody else - but it'll be interesting to 
see what they do with the bundles of stuff stored in there. ;-)

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