>> Quite often customers will ask for 2 quotes, one for zero defects, and
>> one with up to 3 defects (but no 2 closer than a certain distance, it
>> gets complicated!).
>
> I think most warranties only kick in after a certain number of dead pixels 
> (3?) as well.

Yeh makes sense, then they can go back to the LCD manufacturer and ask for a 
replacement.

The worst I've seen is on planes, they must buy the cheapest possible LCDs, 
because on almost every seat and overhead LCD I've seen there were pixel 
defects, and the viewing angle was like some 1980s laptop with horrendous 
colour shift.

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