>> To this end, I spent 2 hours and 20 minutes on the phone to a guy in the
>> USA while he dithered and dallied over what to do about the problem. (My
>> repeated cries of "I really need to leave now" and "I've got an
>> appointment to get to" and "can't we sort this out tomorrow?" fell on
>> deaf ears.) I wouldn't mind, but I spent most of the time just sitting
>> around listening to the guy muttering to himself and chatting to his
>> collegues about the weather.
>
> Not to mention the three hours you spent updating us about how 
> unproductive
> your day was...

LOL!

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