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On 28-2-2009 11:07, Chambers wrote:
> My wife works for a company, called Vector Marketing, that sells
> cutlery. They're responsible about their calling, honoring requests to
> not be called and such, and are always courteous on the phone (although
> <5% of their calls are cold calls).
>
> I also worked for a company that sold windows & siding, where >95% of
> the calls were cold calls, and we also were decent about things.
Somehow I already had the feeling that you might have personal
experience. ;)
Can you tell me how you were able to determine that a call did not
disturb *before* making the call? At what times did you call? The
problem as I see it is that it is very hard to know that you are not
calling someone who is in a hurry to get away, already annoyed because
of the other two telemarketers before you, who is not cooking, having a
good conversation with a spouse or friends and is not making love at
that moment. In all these situations someone can choose to not answer,
but you know many will and even so, as soon as the phone rings, you have
an interruption.
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