> Scott's answer was on the nose, but there's another thing worth 
> mentioning - if it's very high-end industrial software, the number of 
> people using it is going to be relatively sparse. Maybe only a few 
> thousand users. This means it will take longer to find the bugs in the 
> first place - MS, by comparison, have a hundred million testers and an 
> automatic bug-reporting system.
> 
> The upside to this sort of software is it's possible to have a much 
> closer relationship with the developer - bugs can be acted upon faster 
> and you might even get to suggest/influence new features.

IME, there are two kinds of high-end software:

- The software that costs the Earth and doesn't actually work very well, 
but the developers don't give a damn.

- The software that costs the Earth, but as you say, the people work on 
it take you seriously.

-- 
http://blog.orphi.me.uk/
http://www.zazzle.com/MathematicalOrchid*

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